This Privacy Policy explains how jl520 collects, uses, stores, and protects the personal information of players on our Philippines gaming platform. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws. By using our platform, you agree to the practices described here. If you have any questions, our FAQ page is a good place to start.
Last updated: June 2025 | Effective for all jl520 accounts in the Philippines
jl520 operates an online gaming and entertainment platform accessible to players in the Philippines. This Privacy Policy applies to all personal information collected when you register an account, make a deposit or withdrawal, play games, contact support, or browse our platform. We are committed to protecting your privacy in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. This policy covers data collected through our website, mobile browser experience, and any related communications channels. By creating an account or continuing to use our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
When you register and use the jl520 platform, we collect several categories of personal information necessary to provide our services. Registration data includes your full name, date of birth, email address, mobile number, and a username of your choice. Financial data includes your preferred payment method details, transaction history, deposit amounts, and withdrawal records — all processed in Philippine pesos (PHP). We also collect identity verification documents when required to comply with anti-money laundering regulations applicable in the Philippines. Technical data such as your IP address, device type, browser version, and session logs are collected automatically to maintain platform security and improve performance. If you contact our support team, we retain records of those communications to help resolve issues and improve our service quality over time.
The personal information we collect is used exclusively to operate, maintain, and improve the jl520 platform for Filipino players. We use your registration details to create and manage your account, verify your identity, and process your transactions securely. Your gameplay and session data help us detect unusual activity, prevent fraud, and ensure fair play across all game categories including fish games, live casino, and slots. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Financial records are retained to comply with regulatory reporting obligations and to assist with any disputes or withdrawal queries you may raise. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes, under any circumstances.
jl520 may share your personal information with trusted third-party service providers who assist us in delivering our platform, such as payment processors, identity verification services, and cloud infrastructure providers. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with unrelated third parties for advertising, profiling, or data brokerage purposes. Any third party that receives your data is bound by confidentiality obligations consistent with Philippine data privacy law.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Financial transaction records are typically retained for a minimum of five years in accordance with Philippine anti-money laundering requirements. Account registration data is kept for the duration of your account and for up to three years following account closure, unless a longer retention period is required by law. Technical logs and session data are retained for shorter periods, generally not exceeding twelve months, and are used solely for security and performance monitoring purposes. When data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you as an individual. All data is stored on secured servers with access controls, encryption, and regular security audits to minimise the risk of unauthorised access.
Under the Data Privacy Act of 2012, you have specific rights regarding your personal information held by jl520. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You may request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. You have the right to correct any inaccurate or incomplete information in your account at any time through your account settings or by contacting support. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond promptly.
jl520 uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that it functions correctly across different devices and browsers. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences between visits. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise the overall experience. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to log in or use certain features. By continuing to use the jl520 platform, you consent to our use of cookies as described in this section.
jl520 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. If you have questions about any changes or about this policy in general, please visit our FAQ page or contact our support team directly at [email protected].
If you have any concerns about how jl520 handles your personal information, or if you would like to exercise your data rights, our support team is available 24/7. You can also check our FAQ page for quick answers, or head to your account to review your settings. We are here to make sure your experience on our Philippines gaming platform is safe, fair, and transparent.